Technical Team Leader
Braidgrove.com Ltd, Alness
January 2002 - August 2002
Braidgrove was a Technology services outsourcing start up company which provided multi-channel contact, e-commerce and call centre services for its customers.
I was promoted internally from my Senior Software Engineer role to the position of Technical team Leader.
- Co-ordinated and managed the company’s team of software and hardware engineers, and acted as a liaison between the technical team and the call centre and management teams.
- Responsible for advice and guidance on IT issues and practices throughout theĀ company.
- Managed software development projects.
- Developed online applications and database-driven websites.